• Valid Food Handler’s Certification required prior to hiring (Manager's Certification a PLUS!).
• Ensure that the operation runs smoothly, efficiently and according to industry standards while also overseeing and directing employees.
• Monitors the time customers are kept waiting and ensure that a certain time limit is not reached.
• Oversees the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality.
• Knows how to perform each task required of their crew.
• Responsible for cash management, organization, cleanliness and general problem-solving while on duty.
• In charge of opening and closing register drawers for employees.
• Count the currency in each drawer and create cash accountability reports.
• Assigns tasks to kitchen and customer service workers and makes sure they are doing them properly and efficiently.
• Provides breaks to employees and ensure that the positions are covered as each worker rotates through.
• If employees call in sick or fail to report to work, shift leaders must either find replacements or reorganize the help on hand to make up for the missing labor.
• Should employees commit errors or need to be reprimanded, the shift leader must either resolve the situation or alert the store manager, depending on the situation.
• Routinely checks the store to ensure it meets the food and safety code requirements.
• Performs other related duties as assigned.

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FOH and BOH staff.

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Company perks